The Department for Education and Child Development (DECD) is committed to ensuring the delivery of high quality education and care to all South Australian children and young people. Working in partnership with parents to resolve any concerns and complaints that they may have about their child's schooling, is a key part of how we deliver on this commitment.
The purpose of this policy is to provide clear and transparent information to parents, the community and staff on how concerns and complaints will be managed and resolutions found. It is also the intent of this policy to ensure that parents have access to support and advice when attempting to resolve a concern or complaint.
To download our parental complaints document please Click Here.
For more information visit the feedback and complaints page on the DECD website.